Free items are not refundable and will not be accepted as a return.
You may exchange a paid product purchased from us (bobmannspeaks.com) in its original packaging with a copy of your receipt and accompanied by all packaging inserts within 30 days of purchase. For an exchange, mail the original product to Bob Mann Speaks PO BOX 1347, Bentonville, AR 72712
All sales are final. No refunds.