My speaking engagements usually focus on sales and working with clients. Drawing from my decades of experience in the grocery retail industry and varied businesses, I share what I’ve learned. I tell stories about leadership, motivating sales teams, delivering outstanding customer service, and more. When I am presenting at conferences and corporate training events, I am in my element.
In education, there is a concept known as Transfer of Learning. This is where knowledge acquired in one circumstance is applied to other situations. This is why I enjoy speaking to professional associations and chamber of commerce groups. With these other-than-sales professionals, the nature of their businesses might be such that customer service and client relationships have priority over maximizing sales.
The information I share can improve personal relationships, communication, and interaction with people in general, even help you to learn to be kinder and gentler to yourself. How? Because when you really get down to it, all these concepts boil down to interacting with and relating to people.
The hidden gem here is that the audience is not the only one deriving benefit. I have something to offer people that they can take with them to improve not only their business but their personal lives and communities. Knowing this and being able to share it with them is fulfilling. Presenting to these groups, I am revitalized and reminded of why I love what I do. Don’t underestimate the personal value of service. I encourage you to seize these opportunities to feed your soul when they present themselves.
I cannot do all the good that the world needs. But the world needs all the good that I can do.